Laserjet Pro 400 Mfp M425dn Multifunction Laser Printer

Laserjet Pro 400 Mfp M425dn Multifunction Laser Printer

How can i fix This Issue?

When turning on the printer it gives are yellow Triangle with an exclamation mark and say Scanner error 16 turn off then turn on what is the problem and solution to fix it!

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Laserjet Pro 400 Mfp M425dn Multifunction Laser Printer

Product Troubleshooting for Laserjet Pro 400 Mfp M425dn Multifunction Laser Printer


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Answers :


Try this: 1) With the printer turned on, unplug it from the main power supply, then press the power button for 30 seconds or so. Power back on and see. If doesn't work, 2) Clean the glass and white background material If that doesn't work, 3) check the scanner bulb assembly: is it able to move freely? Also, the scanner bulb may need replacing. Experience: I had an HP printer giving the same problem. I was encouraged to buy another printer by support team (scanner bulbs may not be sold just like that). I got another printer not working at all (different make) and used the bulb from that one and I stopped getting the error and printer worked perfectly. If you can get a similar scanner assembly - preferably for the same make, then do so.
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