Deskjet 3915 InkJet Printer

Deskjet 3915 InkJet Printer

Wrong colors I just plugged my HP 3915 into my macbook running OSX and it prints black and white fine, but the colors are all wrong. It seems magenta is the only color that comes through. It's as though all non-black color instructions to the printer get interpreted as "magenta". Any ideas?

Posted by drab_pshaman on Jul 25, 2008

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Deskjet 3915 InkJet Printer

Product Troubleshooting for Deskjet 3915 InkJet Printer


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I'm a printer technician... One thing we do see all the time is color cartridges that all 3 chambers are filled with 1 color.One way to check this is to take a damp lint free cloth (Preferably with distilled water) and blot the bottom of the cartridge and make sure you get all 3 colors to bleed through.If you try this and still have the same issue, start with uninstalling the software and reinstalling it.

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