WorkCentre M20i All-In-One Laser Printer

WorkCentre M20i All-In-One Laser Printer

Paper tray issue

Panel disply will not go to bottom 8.5 x 14 tray. As a result, I cannot print from that tray. When I switch trays, the problem stays with the slot not the tray.

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WorkCentre M20i All-In-One Laser Printer

Product Troubleshooting for WorkCentre M20i All-In-One Laser Printer


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Answers :


First thing to try is to unplug the machine, Get another person and life the top of the machine off of the tray two module, set the machine aside. Inspect the connector inside of tray 2. See if it is broken or not. Then replace the machine on top of tray two carefully and then turn the machine back on to see if that resolved the issue. IF that did not work, then, on back of the machine you will see a six inch by 6 inch access door with a couple of plastic tabs holding it on. Unplug the machine again, remove that door and remove the memory sticks from the main board, With the memory removed, turn the machine back on and let it come to ready. Power the machine back off, and reinstall the memory sticks, put the door back on and power the machine back up. You have just removed corruption from the software. If either of those things do not resolve the issue, then the most likely cause is a failed main processor board in the machine,

Research, Knowledge and Information :


Solved: Printer tray issue - HP Support Forum - 5810823


Solved: Added paper to main paper tray and now it won't close as if something is jamming but I see no obstructions. Have had printer less than a - 5810823
Read More At : h30434.www3.hp.com...

No Pick or 'Load Tray 1 with specified paper' Message Even ...


The printer might display a "Load Tray 1 with specified paper" message even if the tray has paper in it. ... This issue can be easily fixed by pulling the ACM ...
Read More At : support.lexmark.com...

HP Officejet Pro 8100 ePrinter - 'Paper Jam or Tray Problem ...


There is a 'Paper Jam or Tray Problem' error message on the computer.
Read More At : support.hp.com...

Standard Issue Disposable Paper Tray Mats - The Mat King


Standard Issue Disposable Paper Tray Mats Great Combo - Right Weight Paper and Light Weight Prices Standard Issue Disposable Paper Tray Mats ...
Read More At : www.thematking.com...

Experiencing Problems Getting the Standard Paper Tray ... - SSO


Temporary work around for Paper Jam errors. If the issue you are experiencing is 241.01 type Paper Jam errors when the tray runs empty, you can load paper into the ...
Read More At : support.lexmark.com...

HP Photosmart C6300 and Photosmart Premium All-in-One Printer ...


Any of the following issues can cause a paper feed issue in the photo tray: The photo tray is empty or overloaded. The photo tray is not selected.
Read More At : support.hp.com...

mx922 printer fails due to "no paper in upper tray... - Canon ...


I try to print with iphone, but alway got this no paper in upper tray error ( I have paper in lower tray), looks like this is a canon software issue,
Read More At : community.usa.canon.com...

Configuring Paper Stocks and Tray Settings - Xerox


Paper Tray Programming . When you load paper in a paper tray, you must program the tray for the paper it contains. To avoid loading a paper stock unsupported by the ...
Read More At : www.support.xerox.com...

Printer Error Message: MP Tray Empty - Samsung


MP Tray Empty (or Paper is empty in MP) means there is no paper in the Multi-Purpose tray. This error message usually occurs when the correct tray is not selected in ...
Read More At : www.samsung.com...

Solved: Office Jet Pro 7740 Paper Tray Recgonition - HP ...


Solved: I have tray 2 loaded with 11x17 paper and the using the touch screen have told the printer that 11x17 is loaded in tray 2. Tray 2 does not - 5813429
Read More At : h30434.www3.hp.com...

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