When I try to scan my computer does not see the scanner but I have no roblem rinting
Mar 14, 2011
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Product Troubleshooting for CLX-3160 All-In-One Laser Printer
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This is a common problem with all-in-one printer/scanner combos. Printer drivers and Scanner drivers are installed seperately unless the driver cd is REALLY high-speed (i've never seen it work once). What you'll need to do is open your control panel, go to "scanners and cameras" and click "add an imaging device" (on the left side of the window). It'll start a wizard to walk you through the steps of installing the scanner. Make sure the scanner is connected and turned on, and that you have your driver cd/installation disc loaded. If you dont have the disc, then you'll need to have the drivers in a folder somewhere on your pc, and you'll have to manually point the wizard to that folder. This should square you away. Good Luck
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