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I keep getting a printer jam when trying to print, I clear the jam and then it sticks again, wither in the tray, the inner door or the fuser, any ideas appreciated..
Mar 14, 2011
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Product Troubleshooting for C534dn Color Laser Printer
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Please check the error code when paper jams. The code will indicate where the jam is. Also let me provide some tips to prevent paper jam.Flex, fan, and straighten paper before loading it. Make sure the paper lies flat in the paper tray. Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. Make sure the guides in the paper tray or the manual feeder are properly positioned and are not pressing too tightly against the paper or envelopes and push the paper tray in firmly after loading paper. Use only recommended paper or specialty media.Do not load wrinkled, creased, damp, bent, or curled paper. Do not mix paper sizes, weights, or types in the same stack and make sure all sizes and types are set correctly in the printer control panel menus.For Further Assistance, please contact Lexmark Technical Support.
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