Office Equipment & Supplies

Office Equipment & Supplies

HP Laserjet 3330. Scanner bulb warming up doesn't go away. I have done the "solution 1" as discribte but nothing is happening. It goes like: - i put the power on, hewlett packard is flashing, the orange and green light is on, then the scanner bulb warming up is lighting up, the bulb goes on and moves 1 inch, the orange light is flashing, the green light is going out, now can i do nothing. Please help me.

Posted by creative1322 on Mar 14, 2011

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Office Equipment & Supplies

Product Troubleshooting for Office Equipment & Supplies


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How does the bulb look? Is it bright or kind of dim. The bulb warming error is designed to halt use of the machine until the scanner bulb reaches the correct output level. As these are basically a flourescent tube, they will dim over time and at a certain point they will not generate enough light to enable proper scanning. If the bulb is dim, it will require replacement.
Here's how to clean the mirrors if it's a scanner problem ie if the scanner seems to be 'stuck' & doesn't respond to being reset https://www.youtube.com/watch?v=lqG_nmi3vC4
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