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We have changed the color cartridges for the brother dcp 9040 black, cayene, magenta, the cayene and magenta do not come thru even though these are new cartridges. when we hit test print all the colors are present but when we try to print pictures from our network we do not see any colors.
Oct 11, 2010
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Product Troubleshooting for DCP-9040CN Laser Printer
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maybe some one by accident have set the printer to print in greyscale (without colour).
(maybe this solution can help you: http://www.fixya.com/support/t6370207-set_printer )
Having problems with your DCP-9040CN Laser Printer ?