MFC-5440CN All-In-One InkJet Printer

MFC-5440CN All-In-One InkJet Printer

Am reusing Brother 5440CN not used for several years. Loaded new ink cartridges. Cleaned machine several times. Not able to get black color to print out.

Posted by kthornbladh on Mar 04, 2010

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MFC-5440CN All-In-One InkJet Printer

Product Troubleshooting for MFC-5440CN All-In-One InkJet Printer


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Hello.(From FixYa Support):Check that the black print cartridge is installed correctly.Be certain that you followed this procedure to clean the print head: 1. Press the Ink, Ink/Reports, Ink Management/Reports or Ink Management key.Use the up or down navigation key to select CLEANING. 2. Press Menu/Set to confirm your choice. 3. Use the up or down navigation key to select the color that is not printing-OR-Select ALL if more than one color is not printing. 4. Press Menu/Set to confirm you choice.The machine should begin cleaning automatically, and the LCD will alternately show "CLEANING" and "PLEASE WAIT". When the machine completes its cleaning cycle, the LCD will display the date and time. 5. Test by printing the "Print Quality Check Sheet": i. Press the Ink, Ink/Reports, Ink Management/Reports or Ink Management key. ii. Use the up or down navigation key to select TEST PRINT. iii. Press Menu/Set to confirm your choice. iv. Use the up or down navigation key to select PRINT QUALITY. v. Press Menu/Set to confirm your choice. Press the Color Start key to print the Test Sheet. - Note: If still a problem, repeat 4 more times. After each cleaning, print the Print Quality Check Sheet to see if there is any improvement. If you clean the print head and the print has not improved, the machine will require service.Hope this helps.
Check that the black print cartridge is installed correctly.Be certain that you followed this procedure to clean the print head:
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