Super Coolscan 5000 ED Film Scanner

Super Coolscan 5000 ED Film Scanner

Scanner hangs when aquiring image in XP and doesn't save tofolder

After the images has almost finished acquiring and close, it the program just hangs. I've tried to have the tech help, but all they have suggested is uninstall the software. Nikon scan was working for days and then this just started happening right when I was completing a customers request.

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Super Coolscan 5000 ED Film Scanner

Product Troubleshooting for Super Coolscan 5000 ED Film Scanner


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Answers :


Uninstall Nikon Scan. Remove the Nikon folder from all Users on the C:/Users or Root Drive! Open Regedit. Save the Registry file first before making changes to your desktop. Delete the Nikon folder under HKEY_CURRENT_USER>Software and HKEY_LOCAL_MACHINE>SOFTWARE. Restart computer Reinstall Nikon Scan
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