A920 InkJet Printer

A920 InkJet Printer
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Will not print in color

The printer will not print in color. This is my second new ink cartridge. Can I fix this problem?

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A920 InkJet Printer

Product Troubleshooting for A920 InkJet Printer



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Hi there, try to access the dell all in one center. there's a link there that says maintenance. there's an option that says clean to fix horizontal streaks. then try to print again. if still same. try to remove the color ink. remove the power cable of the printer. using a clean cloth, wipe the contacts of the copper strip inside the color cartridge carrier where you put the color cartridge. also clean the copper strip of the color cartridge. then try to print again. if still same. try to uninstall/reinstall the printer driver. if still same. 3 points of failure 1. cartridge problem again. most probably bad cartridge batch 2. printer driver issue. 3. printer itself.
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