I have been using my printer for regular printing and to make copies, but for some reason i cannot scan. i installed the software a couple of times and always get stuck on the setup assistant. it gets to the second box which tells me select the HP device, but the list is empty. please help. need to have scanning capabilities.I have an HP Photosmart C4250 All-in-onePrinter, Scanner, Copier
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Product Troubleshooting for Office Equipment & Supplies
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Do one thing, remove the software from control panel add/remove programs. Then reboot the machine. Put a CD again, connect your all in one and run the setup.
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