X4270 All-In-One InkJet Printer

X4270 All-In-One InkJet Printer
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I have error #1203 on screen

How do i get working again? thanks jason

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X4270 All-In-One InkJet Printer

Product Troubleshooting for X4270 All-In-One InkJet Printer



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The 1203 error message is caused by either a communication failure between one of the printheads (cartridges) and the All-In-One (AIO) or by a short in one of the printheads. The procedures below will help you to resolve this issue. Troubleshooting a Communication Error between the Cartridge and the Printer Step Action: Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on. Did the error message return? Yes: Continue to step 2.No: Print a test page. If the test page prints, the error is resolved. 2 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit. 3 Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the All-In-One (AIO) on. Did the error message return? Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.No: Continue to Step 4. 4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit. 5 Insert the color cartridge. Close the top cover, reinsert the power supply, and power the AIO on. Did the error message return? Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 4 and 5. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.No: Continue to step 6. 6 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit. 7 Insert the black cartridge. Close the top cover, reinsert the power supply and power the AIO on. Did the error message return? Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, skip to Defective Cartridge Test.No: Print a test page. If the test page prints, the error is resolved. Cleaning the Cartridge Contacts NOTE: The embedded links in the table lead to specific troubleshooting documents. Step Action: 1 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit. 2 Remove the cartridges. Clean the cartridge contacts and the AIO carrier contacts Defective Cartridge Check To test the cartridge, replace it with either a new cartridge or a known good cartridge from another printer of this type. If the error message persists, proceed to Contacting Lexmark.
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