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Print perfect but is unable to scan
It doesn't scan but print perfectly good
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Product Troubleshooting for DeskJet F380 All-In-One Printer
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If you give us a little more detail we might have better luck to diagnose this problem, but take a look at this link and maybe the HP troubleshooter for your machine can help you to figure it out.
Sometimes it's as simple as doing a reset, by turning it off, unplugging the power from the machine, plug it back in and turn on. Resets the memory or something....
Anyway, have a look here byclicking on this
Having problems with your DeskJet F380 All-In-One Printer ?